Return & Refund Policy
We want you to love your purchase. If something isn’t right, we’re here to help.
🔄 Returns:
You may request a return within 30 days of delivery. Items must be unused, in their original packaging.
💵 Refunds:
Once your return is received and inspected, we’ll notify you via email and issue a refund to your original payment method (within 5–10 business days).
🚫 Non-returnable items:
- Gift cards
- Items marked “Final Sale”
📬 Return Shipping:
Customers are responsible for return shipping costs unless the item was defective or incorrect.
To initiate a return, please contact us at: returns@severnsstore.com